February 2, 2006

GotVMail? You're Lucky if You Don't.

GotVmail is a theoretically great service that provides 880# and local numbers with voice mail, call forwarding, and related services. Unfortunately, they can't seem to enable their phone lines to work consistently for any period of time. The last two days have put into the double digits the number of times I've had to complain because callers get fast-busy or 'cannot connect your call' or just plain silence. Tech support never fails to quickly let me know that they 'can't reproduce it' or that 'they know there is a problem and they're working on it'. I've suggested a new tagline for them: "bringing all the hassle of cellular to your landline".

If you're looking for voice mail or virtual office phone management, and saw the ads or heard the radio spots for GotVmail, I suggest you return to Google and find one of their competitors.

Posted by Craig Danuloff at 11:09 PM | Comments (0) | TrackBack

January 1, 2006

Another Way To Create Customer Interaction

We just ordred a bunch of new Dell laptops and desktops. Hope that wasn't a mistake.

Posted by Craig Danuloff at 1:06 PM | Comments (0) | TrackBack